Frequently Asked Questions (FAQ)

Delivery

When can I expect my package?

Depending on the country of delivery, the package will most of the time arrive between 1 and 6 days. A delivery method can be chosen when checking out. Packages that are sent Economy are delivered by PostNL (or a delivery partner outside the Netherlands). We use UPS for Priority delivery.   

Where from do you ship my order?

We ship your order from The Hague, the Netherlands.

My order didn't arrive/ My order wasn't delivered properly.

Reach out to your account manager or use the ‘Contact Us’ page on our website. 

Payments

Which payment options do I have?

We currently offer Credit Card (MasterCard, Visa & American Express) payments. For customers in the Netherlands we offer iDeal. Please contact us if you want to pay via an invoice.

Other

Where can I get more information about Corsano and the CardioWatch bracelet?

Please visit our main website www.corsano.com for more information.

How can I contact you?

Reach out to your account manager or use the ‘Contact Us’ page on our website.